Store Policies and Shipping

Duties and Import Taxes Policy

Depending on the country, there may be additional duty and tax fees that are not included in the product prices. It is the responsibility of the customer to pay these fees.

Refunds, Return, and Exchange Policy

Unfortunately, due to the products being handmade and for sanitary concerns, refunds, returns, and exchanges are not available. As all sales are final, please double check your nail size and chosen design(s). However, if the product arrives damaged or defective, please contact me within two weeks and an exchange or return may be available.

Processing Times

The processing time will take 4-14 days. As I am still a university student and have other commitments outside my store, creating the nails may take longer depending on my schedule. I am also running the store alone, so it may take me some time to finish every order depending on the volume of orders. Thank you so much for your understanding.

Shipping Times

Shipping times depend on the country and your chosen shipping preference.

Canada: 1-8 business days

US: 2-7 business days

International: 6-10 business days days

*FOR UBC STUDENTS ONLY: in-person delivery is available! Please include your Instagram in the cart instruction box so that I can contact you about when to deliver your nails. If you don't have Instagram, I will contact you through email. Delivery locations have to be located somewhere on campus.